Customer Service

Are you passionate about customer service? Come and work with Plumbs and help us delight our customers by providing 5 star service.

You take care of our customers and we will take care of you! Find out more below…

Customer Service

Providing 5 star service is at the heart of the culture of Plumbs over the last 50 years. So to ensure that we maintain our high standards we are regularly looking for 5 star talent for our customer services department.

Call Centre

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Plumbs are very proud of the fact that we have a UK based call centre that is open 7 days a week. There are a variety of roles available in this department, including customer advisor opportunities. Our customer advisors take calls from people interested in our services. In addition to this we have a lead admin team who deal with our sales leads and we also have a Telesales team.

 

Post-Sales Support

Our Loose Cover and Re-upholstery Service involves a complicated manufacturing procedure and as such there is a great deal of support required to ensure that the customers experience is an outstanding one.

We have a credit control team that looks after the payment of our services and in addition to this we also have customer service coordinators that keep in contact with our customers on a regular basis and deal with any queries that may arise . We also have supervisors and customer services managers who look after the team and ensure that all elements of the service for the customer are upheld.

 

 

 

For more information regarding our products and services please refer to www.plumbs.co.uk

Contact Alan today - Call: 01772 838 464 | or Email: [email protected]